xbox live problem. being signed out from your own account.

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flipswitch
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xbox live problem. being signed out from your own account.

Post by flipswitch »

This has happened a few times now.When I was playing halo 3, I got a msg with ' someone has signed in with my account' and it signs me out.
Has this happened to anyone else? I've sent MS an email.( sif i'm ringing them up) I'm getting peed off here!.
Megaman
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Post by Megaman »

Yeah, look... I've been using your account.
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mech
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Post by mech »

Isolated incident.
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westical
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Post by westical »

Microsoft defender.
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ObSoLeTe
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Post by ObSoLeTe »

for the last couple of days ive been getting disconnected from xbox live
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BruceCamblzChin
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Post by BruceCamblzChin »

Yeah me too. Last couple of days its been unpossible.
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Ambrose Burnside
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Post by Ambrose Burnside »

They're softening the blow for when GTA Day destroys Xbox Live completely, by knocking people off Live early, thus leaving it for the sole use of sinister reptilian humanoids. /GameHED
Currently playing: Age of Empires 2: Definitive Edition (PC), Far Cry 6 (PC), FIFA 21 (Series X), TimeSplitters 2 (Series X BC)
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flipswitch
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Post by flipswitch »

Here's my email which I sent to them a day or so ago:
While playing on xbox live, I've been signed-out at least 3 times.A msg comes out saying someone else is using my account and it signs me out! what do I do? I havn't gave my username or password out to anyone.What's happening?
and the reply:
Hi, Gavin!


Thank you for writing Xbox Customer Support!

I understand that when you try to redeem a subscription code you received an error message saying: “ Cannot retrieve information from Xbox Live. Status Code. 80169d94”. I am sorry but we, at email support, do not have the information or the capabilities to process your concern. For you to be properly assisted, you need to call phone support. Your concern may require personal information for verification which cannot be divulged over email.

Again, I do apologize for any inconvenience. Thank you for your understanding.

You may also call Xbox Phone Support at 1-800-4MYXBOX (1-800-469-9269) at your earliest convenience, and we’ll be happy to help you. We are open everyday from 8am to 12mn US Central Time.

To expedite service, please provide Service Request Number 1065267592 when you call.


Thank you for visiting Xbox.com. If you should have future questions on Xbox products or services, please be sure to revisit our Web site as we are continually adding information to enhance our service.

Sincerely,
Venus
Xbox Customer Care Team

hahaha
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