Here's the text:
Now, pay attention to this bit:The CHOICE iSHONK for Dual-level Shonkyness
Goes to the…
* APPLE iPod
(CHOICE Computer, Sep/Oct 2005, and CHOICE, July 2006)
An iPod is a significant investment, so you don’t want your APPLE to be a lemon. And if there is something wrong with it, you’d expect an easy repair and warranty service. Podluck.
Level 1. Several readers complained about cracked screens, faulty batteries and problems with sound reproduction.
Level 2. APPLE doesn’t allow retailers to handle complaints under warranty (which is their obligation under Fair Trading laws) — you have to send your faulty iPod to APPLE yourself via Australia Post. And if they decide the fault isn’t covered by the warranty, you’ll have to foot the entire bill.
I'll repeat:APPLE doesn’t allow retailers to handle complaints under warranty (which is their obligation under Fair Trading laws) — you have to send your faulty iPod to APPLE yourself via Australia Post.
So, for an item under warranty - retailers are obliged to take defective returns. And I assume this falls under the Trade Practices Act (of which Fair Trading Laws come from)?which is their obligation under Fair Trading laws
Who knows more about this, and what do these old laws mean for those of us who get shoddy 360s/PSPs/DSes etc that apparently need to be sent to the manufacturer? A store receipt should be enough under law.